Terms of Purchase
Welcome to The Vintage Corner! Products available for purchase from the Website are intended for non-commercial use only and by placing an order you confirm that you are a consumer.
The inclusion of any products or services on the Website at a time does not imply or warrant that such products or services will be available at all times.
TVC reserves the right to amend these Terms for Purchase from time to time without prior notice to you. The Terms for Purchase that will apply to your order will be those on the Website at the time you place your order.
Orders, deliveries, prices and delivery charges
You place your order through the system provided on the Website. TVC reserves the right to refuse any order you place with us. TVC may, in its sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If TVC makes a change to or cancel an order, TVC may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. TVC reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that TVC can complete your transactions and contact you as needed.
Once you have placed your order you will receive an order confirmation by an e-mail from TVC. Please note that for the safe delivery of any order you must state a correct delivery address and contact details (no P.O. boxes – since the courier requires a signature upon delivery).
The delivery address is to be an address where you can be reached during ordinary business hours – Monday through Friday. TVC is not responsible for any costs related to you providing TVC with an incorrect address or contact details, or an address where you cannot be reached during ordinary business hours – Monday through Friday.
It is not possible to redirect an order once it has been made.
All orders are shipped from TVC warehouse.
TVC may be unable to deliver to certain countries and/or regions, in which case you will be informed thereof either when placing an order or thereafter.
TVC endeavours to dispatch orders in the fastest possible time and aims to deliver the products within 4 to 6 working days following confirmation of an order. Though TVC aims to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
Once your order is ready to be shipped from TVC warehouse you will receive the shipping information through an e-mail from TVC, which e-mail will also contain the name of the merchandise and a tracking number.
If your order does not arrive by the scheduled date, please contact courier’s customer support with the provided tracking number in your order confirmation. If you have not received any tracking number please contact us via email firstname.lastname@example.org
The prices displayed at the Website at check-out may include the statutory sales tax applicable to your destination state for sales within the USA.
For orders for delivery outside of the USA, TVC does not collect VAT, GST, duties and/or taxes, etc. for the products (“Charges”), and TVC can therefore not state what your total price will be (including such Charges).
You as a customer are responsible for paying all Charges related to the products, as you are the importer of the products. If you refuse to pay such Charges, you will not receive the products.
For any uncollected products (e.g., due to incorrect address or contact details, or unsuccessful deliveries due to courier not being able to reach you, or non-payment of the Charges (if applicable)) you will be charged an administrative cost of US$40.00, however not exceeding the total order value. Orders for uncollected products will automatically be cancelled, and you will be refunded any exceeding amount.
The cost for each delivery method is clearly indicated during the check-out process. If TVC is unable to deliver your order in full and has to make more than one delivery, there will not be an additional charge for any subsequent deliveries.
If for any reason TVC is unable to fulfill your order, you will be informed thereof at the earliest opportunity. TVC will attempt to refund the applicable amount using the same method used to make the payment.
Tracking an item
With the tracking number from your order confirmation email, call us at 1-787-733-TVSC.
Right to return
You have the right to return an order, in accordance with what is set forth below, within 14 days of receipt for any reason.
The return period will expire after 14 days from the day on which you receive the products. In case of an order for multiple products delivered separately, the return period will expire after 14 days from the day on which you receive the last product.
To return any portion of an order, you must notify TVC via email or regular mail of your decision to return an order by an unequivocal statement. Such notice shall be sent, if via e-mail, to email@example.com
Effects of return
Promptly following notification as set forth above, you shall send back the product(s) to TVC, meaning the product(s) with its original packing, labels or tags, inserts, accessories, etc., to the address provided to you by you upon receipt or as otherwise notified by Customer Service, without undue delay and in any event no later than 14 days from the day on which you sent notice to TVC. The deadline is met if you send back the products before the period of 14 days has expired. All products sent by you to TVC are at your risk and you will have to bear the direct cost of returning the products.
TVC shall reimburse you for all payments received from you, including the costs of delivery. You are liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the same. This means the products should not have been damaged and that any labels or tags should be intact.
Due to hygiene reasons, you have no right to return in-ear products, and their accessories, if such product’s packaging has been opened, meaning that TVC only accepts returns of unopened packages of in-ear products in their original packaging and condition.
Right of exchange
If you for any reason would like to exchange a product you just have purchased for another product at the Website, you are welcome to send a notice via email. Such notice shall be sent, if via e-mail, to firstname.lastname@example.org . Such notice must be received no later than within 14 days from your receipt of the original product for you to be able to change the product.
Upon receipt of your notice TVC will contact you and provide you with details regarding how to exchange the product.
For exchange of products TVC will help you arrange return shipping of such products, TVC is not able to refund or compensate you for any costs incurred by arranging your own courier/shipping/postal service.
In case of any damages to a product or its packing upon delivery to you, TVC requires notification of such damage immediately upon receipt of the product. Please include in such notice information about the nature and extent of the damage, together with photographs of the damage of the product and/or its packing.
Inaccuracies on the Website
TVC cannot guarantee that the content of the Website is free of inaccuracies or typographical errors at all times, nor can TVC guarantee that all the information is up-to-date. Although TVC attempts to display the correct texts, images and pricing on the Website, errors may occur. TVC may at any time amend the content of the Website and reserves the right to cancel any order prior to dispatch should TVC find that the price is incorrect. In such case TVC will notify you by email and give you the option of placing a new order with the correct price or cancelling your order. If TVC is unable to contact you, your order will automatically be cancelled.