Customer Service

  When is live customer service available?

A friendly representative is waiting to answer your questions.
We’re here everyday from

Monday – Friday 9 AM – 10 PM EST

Saturday 10AM – 6:30 PM EST

Sunday 12 PM – 8:30 PM EST

 


 

How can I get help by telephone?

Give us a call if your question is time senstive or if you just want to hear a friendly voice.
You can reach us by phone at 1-787-999-7325(REAL).

 


 

Can I email my questions or concerns?

Email is the best way to contact us. Just send a message to realbeto@realsocchershop.com, and we’ll have an answer for you within 48 hours. For the fastest response, be sure to mention “Real Soccer Shop” in the subject line and include your name, telephone number, address, and your order number in the message body.

 


What is the mailing address?

Please contact us by mail at
Real Soccer Shop
Attn: Customer Service
Parque Montebello calle 1 A15

Trujillo Alto, 00976

Please address merchandise returns to

Real Soccer Shop
Attn: Customer Service
Parque Montebello calle 1 A15

Trujillo Alto, 00976