What can we help you with?
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If its a problem with your device, review the frequently asked questions from the manufacturer.
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If you are still in the dark, try contacting the manufacturer of the product first.
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You can also contact us about the problem, we will try our best to give you solution
TeleeRIP management:
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Returns: The policies and procedures for returns will be that the customer returns the product or claim the service given on or before 40 days starting when the customer received such final product or final service, to spend 40 days, you can not claim that product or service. The client will continue to have the option of requesting reparation may request repair of such product at regular cost if desired. Every customer who uses our services accepts these terms by default.
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Credit Policies: The credit policies will be worked based on the customer’s claim. There will be no credits for repairs to damaged equipment, and full refund will be given to customers who return equipment in its original packaging and completely sealed, otherwise a 25% restocking fee will be charged.
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Price Changes: The procedures for price changes are made by us, teleerip, if there is an error or increase in the cost of producing the affected product or products. Every customer who uses our services accepts these terms by default.
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Cancellation of Service: The cancellation of service procedures can be for several reasons: by discovery of requested item not available, by discovery of requested item damaged or in worse conditions than that which was listed, natural and unnatural disaster, non-payment, discontinuance of required part for the repair of such equipment. Every customer who uses our services accepts these terms by default.
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Order Tracking For purposes of knowing where your package is going, you can contact us at 1-800-439-4621 or 787-909-6963. We have methods of contact by email which would be through the address of luis.tellado@upr.edu.