Returns & Refunds

Terms for Return:

  • Within 30 days of received shipment.
  • Unworn and Unwashed.
  • In the original condition.

We work very hard so that you are happy with your orders, if this happens please take a photo upon arrival so we can improve our service. Let us know by sending us a message.

Non – Refundable:

  • Gift Cards.
  • Promotional items.
  • Sale items.

Common Questions:

  • There are no return charges.
  • Shipping charges are non- refundable.
  • You are responsable for return shipping charges
  • Orders can be canceled at no cost if the have not been already shipped. In this case shipment amount will not be refunded.

Refunds and Returns:

  • Notify us by sending an email of your situation. To send email go to the “Contact Lady in Red” section on the sidebar.
  • You will receive a reply from us within two business days. Fallow instructions for return or refund as instructed in email.
  • Once the products arrive to us we will notify you and if the refund or return has been approved.
  • If a refund is approved, the credit will be applied to your credit card directly or original form of payment.